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'Sky Go' won't play 2017-01-21, 16:28 PM. I successfully installed without from the android store and signed into my account. I can seems full list of live and catch. Oct 16, 2016 Hi I can watch SKYGO on my laptop but it will not let me watch on my tv. I have connected my windows 8.1 laptop to my tv by HDMI. I have tried using IE11 & Firefox. The page on my laptop shows on my tv i.e.the menu for the sky programmes, but when I try to watch a programme it comes up with. Finally got it to work. After installing silverlight 15 times i finally found it was an issue with the DRM. Ive got my laptop connected to my 40' hannspree l.
help@lennox-it.uk
(+44) 01773 570028
Sky Go Error after Windows 10 Upgrade: “An Error Has Occurred, The Application Must Now Terminate”
Some users trying to use Sky Go on may see this error pop up while buffering a video. This issue is related to a problem with the default date format that is changed when windows 10 upgrades.
In order to resolve this issue, you can try to change the date format following these instructions:
STEP 1:
Right click on the windows logo at the bottom left of the screen and open control panel
STEP 2:
Click on: “Clock, Language and Region”
STEP 3:
Click on: “Date and Time”
STEP 4:
Under the “Region” heading Click on: “Change date, time or number formats”
STEP 5:
Change the Short date to: “dd/MM/yy”
STEP 6:
Change the Long date to: “dddd,MMMM dd,yyyy”
STEP 7:
Click “Apply or OK”
Restart your browser and Sky Go should be back to normal.
Lennox IT, IT Support in Derby and the East Midlands
Great fix cheers
Thank you Sam – frustrating how something so simple can cause the app not to work.
Thanks for the help. Fixed the problem in 5 minutes compared to the hour I spent on the Sky site!! Cheers.
U Genius!!!! It works perfectly. Nice 1 !!!
Many thanks on your advice with a problem on Sky go/windows10.
It worked straight away!
kind regardsDoesn’t seem to be working. I have changed the short date but the only long date options I have are:
dd MMMM yyyy
d MMMM yyyy
dddd, d MMMM yyyy
dddd, dd MMMM yyyyI’ve tried all 4 but no joy.
Absolute fantastic.
Thank you so much. Gerry’s comment is quite true – I must have spent over 30 mins stressing before coming across this fix. Why could SKY not have been more use.
Regards Chris
I may be a bit slow but on clicking the long date option, I did not have the option to select “dddd,MMMM dd,yyyy”…..I only had “dddd,MMMM d,yyyy” i.e only one ‘d’ for the number of the day of the month. Eventually (duh), I just clicked into the above string of letters and inserted another ‘d’ into the string. clicked on ‘apply’ and hey presto, the date on the bottom right hand of my PC changed from ‘3’ (Jan) to ’03’ January 2016. SKY GO IS NOW working again. Why SKY can’t put your simple fix on their ‘help’ webpage??? It’s crazy you have to surf around hoping to get lucky. Thanks for the nudge in the right direction, much appreciated….Tam Fae Glasgow
The same error message as others experienced appeared on 1 Jan. Phoned Sky on 2/1 spent nearly an hour trying various settings including uninstall and reinstall Silverlight to no avail. Sky escalated issue promise to ring back in 72 hours which never happened. Quick search found your post and after following your instructions, in a matter of minutes I got Sky Go working again. I basically only needed to change the Region to English UK as it was set to English US as default. Such a simple solution, I wish Sky knew this. Thanks!!
Unfortunately I am still having difficulty. I have changed the short date and the long date. I have received installed silver light and rebooted but I am still getting the same message.
To Sam,
Don’t know how you found this solution, but thank you so much. Now works fine.just change to English and uk setting will it all for you
Wow, what an odd fix. Works though. Happy days 🙂
Excellent and thank you.
Start of the Super League season and I Sky Go was not working. Only missed 10 minutes thanks to you.thank you worked a charm
You are literally a life saver!
How frustrating that was!I get this error but I don’t have windows 10 I’m running vista and the fix isn’t working. Help
I get this error after about 10 mins watching any channel. I have changed Windows 10 to UK English. I changed the short and long dates, but my long date doesn’t match exactly. I have: dddd, d. MMMM yyyy. I saw a previous poster said he manually changed this, but I have been unable to change it. Also I am watching from Germany using Hola. Any help appreciated.
you can add it manually under the “additional settings” box at the bottom
Nothing seems to work for me and ive spent hours if not days on this going around and around. This is a terrible system.
I’m also having the issue. It happens at almost precisely 10min intervals, which is getting incredibly frustrating. I’ve checked all the language settings I can find and made sure that they’re all on UK English (the date format, but keyboard language, etc) and it keeps reoccurring. PLEASE, are there any other fixes? I’d also appreciate a quick explanation as to why this is happening. It only started about two-three weeks ago with me but I didn’t do any updates around that time..
Ive tried these steps several times and more. It simply does not work. I have changed the long date. I have uninstalled and reinstalled Silverlight. Ive restarted the Pc. It just does not work. CAN SOMEONE PLEASE HELP??!!!
I have done everything above and still it does not work and I had to manually change the long date because there was no option for it but it still does not work
i’m running Windows vista and my SkyGo closes with the error message after exactly 10minutes. I’ve tried the various reformatting of dates fix and reinstalling Silverlight etc etc, no joy though. Anyone else running Windows Vista managed to resolve this issue?
Any help with what to do with this error on a MacBook?
cheers“An error occurred The application must now terminate.” this fix worked for me, sign in to sky go – click “On now” when error message comes up click on it , Silverlight box now shows click on that and Silverlight bigger box comes up now right click on last box on top row something like “Application Storage” if http// skygo is in the list delete it then go back and try skygo again should work seems this problem has been around since 2012 Good luck
I’m running Windows 8 and it has stopped running AGAIN. Why is Sky so poor? Technologically so backward.
Hi do you have a fix for new Sky Go app echo issues?
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Sky Go and HDMI cables aren’t the easiest things to use together for various reasons. Here’s a workaround to make things a bit simpler for anyone wishing to watch Sky Go.
Sky Go is a great way to enjoy Sky channels on your TV, laptop, iPhone, iPad, Android tablet or phone.
Unfortunately, the service doesn’t allow you to use an HDMI cable directly, but there are ways to work around this issue.
Some Smart TVs also do not currently support the Sky Go app which means you might be stuck watching it on a smaller screen.
How to watch Sky Go on your phone
If you’re off on holiday or have a lot of travels planned and you’re a Sky subscriber, why not download the Sky Go app on your laptop or phone?
With this installed, you need to log in with your Sky ID and password. You should have set this up when you first joined Sky. With that done, you’re free to browse and enjoy Sky programming on your mobile device or laptop.
You can also download shows and movies to watch while you’re offline if you’re a Sky Go Extra customer, which is particularly useful when you’re heading abroad on holiday to avoid data charges.
An alternative to your Sky Go?
Sky Go Won't Play On Mac
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Why won’t my HDMI cable work with Sky Go?
Sky TV hasn’t cited in an official statement why an HDMI cable won’t work when trying to watch Sky Go on your TV.
The reason for HDMI and Sky Go being incompatible is most likely a way of protecting the Sky Go content. Sky may be concerned with what customers could do with the Sky Go content. For all they know, customers could be sharing content with other people who aren’t paying customers by recording shows.
We understand this can be frustrating when you pay for the service and then you can’t use it the way you want to. Many Sky Go customers wish to watch the service on a bigger screen and an HDMI cable enables just that.
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